Privacy Policy

Effective Date: 08.10.2024

Studio Hatch is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website https://studiohatchdesign.com/  and when you engage our architectural services.

By using our Website or services, you agree to the collection and use of information in accordance with this policy.

1. Data Controller Information

• Business Name: Studio Hatch
• Address: Hercina 10, Sarajevo
• Email: studiohatchsa@gmail.com

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal data:

• Contact Information: Name, email address, telephone number, and postal address.
• Project Information: Details related to your architectural needs, including project specifications and preferences.
• Financial Information: Billing address and payment details when necessary.
• Communications: Any correspondence you send to us, including emails and messages submitted through our Website.
• Usage Data: Information about how you use our Website, such as IP address, browser type, pages visited, and time spent on the Website.

2.2 Special Categories of Personal Data

We do not intentionally collect any special categories of personal data (e.g., health information, religious beliefs).

3. How We Collect Your Data

• Direct Interactions: You may provide personal data when you fill out forms on our Website, communicate with us via email or phone, or meet with us in person.
• Automated Technologies: As you interact with our Website, we may automatically collect technical data about your equipment and browsing actions.
• Third Parties: We may receive personal data about you from third parties, such as analytics providers.

4. Purpose and Legal Basis for Processing

4.1 To Provide Architectural Services

• Purpose: To fulfill your requests for our services.
• Legal Basis: Performance of a contract.

4.2 Communication

• Purpose: To respond to inquiries, provide information, and manage our relationship with you.
• Legal Basis: Legitimate interests and consent.

4.3 Marketing

• Purpose: To inform you about our services, news, and events that may interest you.
• Legal Basis: Consent (where required) and legitimate interests.

4.4 Website Improvement

• Purpose: To analyze and improve our Website and services.
• Legal Basis: Legitimate interests.

4.5 Legal Obligations

• Purpose: To comply with legal and regulatory requirements.
• Legal Basis: Compliance with legal obligations.

5. Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Professional Advisors: Including lawyers, bankers, auditors, and insurers.
• Legal Obligations: Where disclosure is required by law or necessary to protect our rights.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or obtaining your explicit consent.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request access to your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data when there is no good reason for us to continue processing it.
• Right to Restrict Processing: Request suspension of processing your personal data.
• Right to Data Portability: Request the transfer of your personal data to you or a third party.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw it at any time.

To exercise your rights, please contact us at studiohatchsa@gmail.com.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

For more information, please refer to our Cookie Policy.

11. Third-Party Links

Our Website may contain links to third-party websites. We have no control over and are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of every website you visit.

12. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to remove the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: studiohatchsa@gmail.com
• Address: Hercina 10, Sarajevo

Thank you for trusting Studio Hatch with your personal data.